SEA - Terms & Policy
TERMS OF SERVICE
Last Updated: September 12, 2026
Welcome to Sales Elite Agency ("SEA," "we," "us," or "our").
These Terms of Service ("Terms") govern your access to and use of our website, services, platforms, and related offerings. By accessing our website, contacting us, requesting a quotation, purchasing a service, or entering into an agreement with Sales Elite Agency, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or engage our services.
1. ABOUT SALES ELITE AGENCY
Sales Elite Agency is a digital marketing and revenue systems company providing marketing, advertising, branding, web development, content, search engine optimization, social media, and related business growth services.
Our services may include:
• Website design and development
• Social media marketing and management
• Paid advertising and campaign management
• Brand strategy
• Content creation
• Search Engine Optimization (SEO)
• Email marketing
• Influencer marketing
• Video marketing
• Online reputation management
• Lead generation and conversion strategy
• Marketing strategy and consulting
• Other digital marketing and business growth services agreed upon with a client
Specific services provided to a client will depend on the applicable proposal, quotation, package, statement of work, invoice, or other written agreement.
2. ACCEPTANCE OF SERVICES
Before work begins, SEA may provide the client with a proposal, quotation, package description, invoice, agreement, or statement of work outlining the relevant services, deliverables, pricing, timelines, and other applicable terms.
A client accepts the proposed services by signing an agreement, making a payment, providing written approval, or otherwise instructing SEA to begin work.
Once accepted, the agreed scope of work becomes binding unless subsequently modified in writing.
3. CLIENT RESPONSIBILITIES
To enable SEA to provide its services effectively, the client agrees to:
• Provide accurate and complete information required for the project.
• Provide timely access to relevant websites, advertising accounts, social media accounts, analytics platforms, business profiles, email platforms, and other systems where necessary.
• Provide required content, images, logos, brand assets, credentials, approvals, and other materials in a timely manner.
• Ensure that materials supplied to SEA do not infringe the intellectual property, privacy, publicity, or other rights of third parties.
• Review and approve materials, campaigns, advertisements, websites, content, or other deliverables within a reasonable period.
• Notify SEA of any relevant changes that may affect the project.
Delays caused by the client may affect project timelines and delivery dates.
4. SERVICES AND DELIVERABLES
SEA will make reasonable efforts to provide the services described in the agreed scope of work.
Unless expressly stated otherwise, services are limited to the deliverables specifically identified in the applicable agreement or proposal.
Requests outside the agreed scope may be treated as additional work and may incur additional fees.
SEA will communicate any significant additional costs before proceeding where reasonably practicable.
5. MARKETING AND ADVERTISING RESULTS
Digital marketing involves factors outside SEA's control, including advertising platform algorithms, competition, market conditions, consumer behavior, account restrictions, website performance, pricing, product quality, customer service, seasonality, and changes to third-party platforms.
Therefore, SEA does not guarantee a specific number of:
• Leads
• Sales
• Bookings
• Customers
• Followers
• Impressions
• Clicks
• Revenue
• Return on advertising spend (ROAS)
• Search rankings
• Engagements
• Other marketing results
Any projections, estimates, forecasts, targets, or performance expectations communicated by SEA are not guarantees of future results unless expressly agreed otherwise in writing.
6. ADVERTISING BUDGETS
Advertising spend paid to platforms such as Meta, Google, TikTok, LinkedIn, or other advertising networks is separate from SEA's service or management fees unless expressly stated otherwise.
The client is responsible for approving and funding advertising expenditure.
SEA does not guarantee that advertising platforms will approve advertisements, maintain accounts, provide uninterrupted service, or achieve a particular advertising result.
Third-party advertising platforms may change their policies, pricing, algorithms, targeting options, or technical requirements at any time.
7. FEES AND PAYMENT
All service fees will be communicated to the client before work begins.
Unless otherwise agreed in writing:
• Payments are due according to the payment schedule stated in the applicable invoice or agreement.
• SEA may require an upfront payment or deposit before commencing work.
• Work may be paused or suspended where an outstanding payment remains unpaid.
• The client remains responsible for approved third-party expenses and advertising costs.
• Additional services outside the agreed scope may incur additional charges.
Where a project is divided into milestones, SEA may require payment before commencing subsequent milestones.
8. CANCELLATION AND TERMINATION
Either party may terminate an ongoing service arrangement according to the termination provisions contained in the applicable agreement.
Where no separate termination provision exists, either party may provide reasonable written notice of termination.
Fees for work already completed, approved expenses, third-party costs, or non-refundable commitments incurred before termination remain payable.
SEA may suspend or terminate services immediately where:
• The client materially breaches these Terms.
• The client fails to make required payments.
• The client requests or requires unlawful activity.
• The client provides fraudulent or misleading information.
• The client engages in abusive, threatening, discriminatory, or inappropriate conduct toward SEA personnel.
• Continuing the engagement could reasonably expose SEA to legal, regulatory, security, or reputational risk.
9. REFUNDS
Refund eligibility depends on the nature of the service, the applicable agreement, and the amount of work already performed.
Because many SEA services involve time, strategy, research, creative work, account configuration, development, or third-party expenses, payments for completed or commenced work may not be refundable.
Any specific refund terms agreed in writing will take precedence over this general provision.
10. THIRD-PARTY SERVICES
SEA may use or work with third-party platforms, software, advertising networks, hosting providers, analytics tools, payment processors, communication platforms, and other services.
SEA is not responsible for outages, policy changes, technical failures, account suspensions, pricing changes, data loss, or other issues caused by third-party services.
The client may be required to maintain its own accounts and subscriptions with certain third-party providers.
11. WEBSITE DEVELOPMENT
Where SEA provides website development services, the agreed scope will determine the applicable deliverables.
Unless otherwise agreed:
• Domain registration and renewal fees are separate from development fees.
• Hosting fees are separate unless expressly included.
• Third-party applications, plugins, themes, software, subscriptions, and licenses may incur additional charges.
• Client-requested changes outside the agreed revision scope may incur additional fees.
The client is responsible for ensuring that information supplied for publication is accurate and lawful.
12. SEO SERVICES
SEO results depend on search engine algorithms, competition, website authority, technical factors, content quality, industry conditions, and other variables.
SEA does not guarantee a specific Google or other search engine ranking, traffic level, or timeframe for achieving SEO results.
Search engines may change their algorithms or policies without notice.
13. INTELLECTUAL PROPERTY
Unless otherwise agreed in writing, SEA retains ownership of its pre-existing materials, systems, templates, frameworks, methodologies, processes, strategies, know-how, internal documents, and proprietary resources.
Upon full payment, the client will receive the rights to use final deliverables specifically created for the client as described in the applicable agreement.
Third-party materials remain subject to their respective licenses and ownership rights.
The client grants SEA permission to use client-provided materials solely for the purpose of providing the agreed services.
14. PORTFOLIO AND MARKETING USE
Unless the client expressly requests otherwise in writing, SEA may identify the client as a client and display completed work, publicly available campaign materials, website designs, or other publicly available deliverables in SEA's portfolio, case studies, presentations, website, or marketing materials.
SEA will not intentionally disclose confidential information solely for promotional purposes.
15. CONFIDENTIALITY
Each party agrees to treat confidential information received from the other party as confidential and to use such information only for legitimate purposes related to the business relationship.
Confidential information does not include information that:
• Is publicly available without breach of these Terms.
• Was already lawfully known to the receiving party.
• Is independently developed without use of confidential information.
• Must be disclosed by law or lawful governmental authority.
16. ACCOUNT ACCESS AND SECURITY
Where clients provide SEA with account credentials or access permissions, SEA will use reasonable measures to protect such information.
Clients should provide access using appropriate account permissions, collaborator access, business manager access, or other secure methods whenever available rather than unnecessarily sharing personal passwords.
The client remains responsible for maintaining the security of its accounts and notifying SEA of suspected unauthorized access.
17. PROHIBITED ACTIVITIES
Clients may not use SEA's services to facilitate unlawful, fraudulent, deceptive, abusive, or malicious activities.
SEA reserves the right to refuse or discontinue services involving activities that violate applicable law, advertising platform policies, or SEA's internal standards.
18. DISCLAIMER
SEA provides its services using reasonable professional care and skill.
However, services are provided based on the information, access, resources, and instructions available to SEA.
Except where expressly required by applicable law, SEA makes no warranties that its services will be uninterrupted, error-free, or produce a particular commercial outcome.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, SEA will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from the use of its services.
Where liability cannot legally be excluded, SEA's liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.
20. INDEMNIFICATION
The client agrees to indemnify and hold SEA, its owners, employees, contractors, and representatives harmless from claims, losses, damages, liabilities, costs, or expenses arising from:
• Materials supplied by the client.
• The client's products or services.
• The client's violation of applicable law.
• The client's infringement of third-party rights.
• The client's misuse of SEA services.
• Information or instructions provided by the client that result in a claim against SEA.
21. CHANGES TO SERVICES AND TERMS
SEA may update its services, website, processes, pricing, or these Terms from time to time.
Updated Terms will become effective when published on the SEA website unless a different effective date is stated.
Changes to an existing client engagement will not override a separately signed agreement unless agreed by the parties.
22. GOVERNING LAW
These Terms shall be interpreted in accordance with the applicable laws and jurisdiction specified in the client's service agreement.
Where no separate governing law provision exists, SEA's governing jurisdiction shall apply to the extent permitted by applicable law.
23. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
24. ENTIRE AGREEMENT
These Terms, together with any applicable proposal, quotation, invoice, statement of work, service agreement, or written agreement between SEA and the client, constitute the agreement governing the relevant services.
Where there is a conflict, the specific written agreement for the client's engagement will generally take precedence over these general Terms to the extent of the conflict.
CONTACT
For questions regarding these Terms or SEA services, please contact:
Sales Elite Agency
Email: hello@saleseliteagency.com
Website: Sales Elite Agency website
Sales Elite Agency - Bridging the gap between a product's existence and consistent profit.
PRIVACY POLICY
Last Updated: September 12, 2026
Sales Elite Agency ("SEA," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request our services, submit a form, communicate with us, or otherwise interact with SEA.
1. INFORMATION WE COLLECT
Depending on how you interact with SEA, we may collect the following categories of information.
Information You Provide
This may include:
• Full name
• Business name
• Email address
• Telephone number
• WhatsApp number
• Business address
• Website address
• Social media profile information
• Information about your business
• Marketing objectives
• Budget information
• Project requirements
• Messages and communications
• Information submitted through contact or inquiry forms
• Payment and billing information where necessary
You should only provide information that is reasonably necessary for your interaction with SEA.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate location derived from IP address
• Date and time of visits
• Website interaction data
• Cookies and similar technologies
2. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Respond to inquiries.
• Provide quotations and proposals.
• Communicate with prospective and existing clients.
• Provide and manage our services.
• Develop marketing strategies.
• Manage advertising campaigns.
• Improve our website and services.
• Process payments and invoices.
• Provide customer support.
• Maintain business records.
• Analyze website and campaign performance.
• Prevent fraud, abuse, and unauthorized activity.
• Comply with applicable legal obligations.
• Send marketing communications where permitted by law.
3. MARKETING COMMUNICATIONS
Where permitted by applicable law, SEA may send information about our services, offers, updates, resources, or other marketing communications.
You may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication or contacting us directly.
Opting out of marketing communications does not necessarily stop transactional or service-related communications.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, tags, and similar technologies.
These technologies may help us:
• Remember preferences.
• Understand website usage.
• Measure marketing performance.
• Improve website functionality.
• Understand how visitors interact with our website.
• Deliver or measure advertising campaigns.
Third-party services may also place cookies or similar technologies on our website.
You may be able to control cookies through your browser settings or other available cookie controls.
Disabling certain cookies may affect website functionality.
5. ANALYTICS AND ADVERTISING
SEA may use third-party analytics and advertising technologies to measure website activity and marketing performance.
These may include services provided by companies such as Google, Meta, TikTok, LinkedIn, or other marketing and analytics providers.
These providers may collect information according to their own privacy policies and terms.
SEA does not control the privacy practices of third-party platforms.
6. HOW WE SHARE INFORMATION
We may share personal information with trusted third parties where reasonably necessary to operate our business or provide services.
These may include:
• Hosting providers
• Website and software providers
• Payment processors
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Cloud storage providers
• Communication platforms
• Professional advisers
• Contractors and service providers
• Legal or regulatory authorities where required
We do not sell your personal information as a business practice. We may disclose information where necessary to comply with legal obligations, protect our rights, prevent fraud, enforce agreements, or protect the safety and security of our users, clients, employees, or services.
7. CLIENT INFORMATION USED FOR MARKETING SERVICES
Where SEA manages advertising, marketing, analytics, social media, email marketing, or related services for a client, SEA may process information on behalf of that client.
In such circumstances, SEA may act as a service provider or processor depending on the nature of the relationship and applicable law.
The client may remain responsible for determining the purposes and lawful basis for certain personal data processing activities associated with its own customers or users.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, or protect our legitimate business interests.
Retention periods may vary depending on the type and purpose of the information.
9. DATA SECURITY
SEA takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, social media platforms, applications, or services. SEA is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of any third-party website they visit.
11. INTERNATIONAL DATA TRANSFERS
SEA may work with service providers or clients located in countries other than your own. As a result, personal information may be transferred, stored, or processed internationally. Where required by applicable law, SEA will take appropriate measures concerning such transfers.
12. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information.
These may include the right to:
• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information where legally applicable.
• Object to certain processing activities.
• Request restriction of certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of certain personal information.
• Opt out of certain marketing communications.
These rights may be subject to legal limitations and exceptions. To exercise an applicable privacy right, contact us using the details provided below.
13. CHILDREN'S PRIVACY
Our services are intended for businesses, professionals, and general audiences and are not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can assess and take appropriate action.
14. DATA BREACHES
If SEA becomes aware of a personal data breach affecting information under our control, we will take reasonable steps to investigate, contain, and address the incident. Where notification is legally required, we will provide appropriate notification to affected individuals or relevant authorities in accordance with applicable law.
15. PRIVACY OF CLIENT ACCOUNTS AND CREDENTIALS
Where clients provide SEA with access to business platforms, advertising accounts, social media accounts, websites, analytics systems, or other services, we will use such access only as reasonably necessary to perform the agreed services. Clients are encouraged to use secure access methods and appropriate permission levels. SEA will not intentionally use client account access for unrelated purposes.
16. LEGAL BASIS FOR PROCESSING
Where applicable privacy law requires a lawful basis for processing personal information, SEA may rely on one or more lawful bases, including:
• Consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Other lawful bases permitted by applicable law
The applicable legal basis may depend on the nature and purpose of the processing.
17. GOVERNMENT AND LEGAL DISCLOSURES
SEA may disclose personal information where required to do so by law, court order, regulatory requirement, or other lawful process.
We may also disclose information where reasonably necessary to protect our legal rights, investigate suspected fraud or abuse, enforce our agreements, or protect the security of our systems and services.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our services, technologies, legal requirements, or business practices.
The updated version will be published on our website with a revised "Last Updated" date. We encourage users to periodically review this Privacy Policy.
CONTACT US
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact:
Sales Elite Agency
Email: hello@saleseliteagency.com
Website: Sales Elite Agency website
Sales Elite Agency - Bridging the gap between a product's existence and consistent profit.